First thank you very much for your purchase or your interest in our product. Please before opening a ticket take a look in the the theme's documentation and articles below. For a quick and smooth support upload screenshots of the issue, it helps us a lot to figure it out the issue.
Support email: firstname.lastname@example.org
Please have in mind that response time may vary due to a current volume of support requests. But as in most cases, it does not take longer than 1 business day for us to respond.
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Feel free to ask anything you need. In case you have decided to hire us for services we offer, or you are interested in any other kind of cooperation, we would like to hear from you. Or even if you just want to say “Hi” or share some useful thoughts, advise and suggestions.